About our dealership
This seller has been on Cars.com since April 2015.
Blasius Pre-Owned is your first choice for quality cars trucks & SUVs. Our mission is to provide you with the perfect vehicle at a great price and with the exceptional customer service our name is known for. Simply put we are committed to ensuring that your buying experience is the best it can possibly be. We have one of the most extensive inventories of all makes and models in the Greater Waterbury area that is refreshed on a regular basis. If we don't have what you are looking for chances are we can get it. We are experts with all types of credit situations to help the most challenged customers into their auto of choice. Stop by today!
Photos & Videos
Reviews
3.8
(83 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
Want to share your experience with this dealership?
Write a review
1.0
Beware of Shady Business PracticesI recently had a very
May 30, 2024
By john on DealerRater
Beware of Shady Business PracticesI recently had a very disappointing experience with Blasius of Middletown, and I feel compelled to warn others about their shady business practices.We agreed on a price for a vehicle, and after running hard credit checks and receiving approval for the purchase, I thought everything was settled. However, to my dismay, Blasius added over $1,300 in unnecessary fees at the last minute. These fees included charges for a redundant GPS tracker, which the RAM vehicle already had installed, and a $399 fee for an add-on to make the brake lights flash three times when the brakes are applied--a feature that costs only $25 on Amazon.Redundant GPS TrackerOne of the most egregious charges was for a GPS tracker. This charge was completely redundant because RAM vehicles equipped with the Uconnect system already come with a built-in GPS feature. Uconnect provides comprehensive navigation and location services, making any additional GPS tracker unnecessary and an obvious attempt to charge customers for something they do not need.Brake Light FlasherAdditionally, Blasius charged $399 for a brake light flasher that causes the brake lights to flash three times when the brakes are applied. This device is available on Amazon for just $25. Charging such an exorbitant amount for this simple add-on is not only unfair but also indicative of their exploitative practices.This behavior is exactly what the Federal Trade Commission's (FTC) new Combating Auto Retail Scams (CARS) Rule aims to prevent. The CARS Rule, effective July 30, 2024, prohibits deceptive practices like bait-and-switch tactics and hidden fees. Under this rule, auto dealers must clearly disclose all costs and obtain informed consent from consumers for any add-ons. Violating this rule can result in significant penalties, including civil penalties of up to $50,120 per violation.For more information on the CARS Rule and your rights as a consumer, you can visit the FTC's official announcement here.Blasius of Middletown clearly disregards these principles of transparency and fairness. I strongly advise anyone considering doing business with them to be extremely cautious and to scrutinize all charges closely. Don't fall victim to their deceptive tactics like I did.#BlasiusOfMiddletown #CarBuying #ConsumerProtection #FTCRules #AutoScams #HiddenFees
1.0
Beware of Shady Business PracticesI recently had a very
May 30, 2024
By john on DealerRater
Beware of Shady Business PracticesI recently had a very disappointing experience with Blasius of Middletown, and I feel compelled to warn others about their shady business practices.We agreed on a price for a vehicle, and after running hard credit checks and receiving approval for the purchase, I thought everything was settled. However, to my dismay, Blasius added over $1,300 in unnecessary fees at the last minute. These fees included charges for a redundant GPS tracker, which the RAM vehicle already had installed, and a $399 fee for an add-on to make the brake lights flash three times when the brakes are applied--a feature that costs only $25 on Amazon.Redundant GPS TrackerOne of the most egregious charges was for a GPS tracker. This charge was completely redundant because RAM vehicles equipped with the Uconnect system already come with a built-in GPS feature. Uconnect provides comprehensive navigation and location services, making any additional GPS tracker unnecessary and an obvious attempt to charge customers for something they do not need.Brake Light FlasherAdditionally, Blasius charged $399 for a brake light flasher that causes the brake lights to flash three times when the brakes are applied. This device is available on Amazon for just $25. Charging such an exorbitant amount for this simple add-on is not only unfair but also indicative of their exploitative practices.This behavior is exactly what the Federal Trade Commission's (FTC) new Combating Auto Retail Scams (CARS) Rule aims to prevent. The CARS Rule, effective July 30, 2024, prohibits deceptive practices like bait-and-switch tactics and hidden fees. Under this rule, auto dealers must clearly disclose all costs and obtain informed consent from consumers for any add-ons. Violating this rule can result in significant penalties, including civil penalties of up to $50,120 per violation.For more information on the CARS Rule and your rights as a consumer, you can visit the FTC's official announcement here.Blasius of Middletown clearly disregards these principles of transparency and fairness. I strongly advise anyone considering doing business with them to be extremely cautious and to scrutinize all charges closely. Don't fall victim to their deceptive tactics like I did.#BlasiusOfMiddletown #CarBuying #ConsumerProtection #FTCRules #AutoScams #HiddenFees
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response
The two items in question, John, are optional products that are offered to the customer during the course of the sales process. These products are not requisite to the ultimate sale of the vehicle and our sales process dictates that they should be presented in that manner by the salesperson. If that process was not properly followed in your case, we sincerely apologize and will be happy to refund you the cost of those items if applicable. We do thank you for noting this as we constantly rely on customer feedback and will certainly revisit this internally.
Consumer response
I appreciate the response from Blasius Pre-Owned Auto, but I must clarify some critical points.Mandatory Dealer Add-OnsWhen negotiating the purchase of my vehicle, I was explicitly informed by my salesperson that the additional charges were non-negotiable and could not be removed from the transaction. Despite being approved for financing through Chase Bank and believing that we had come to a mutual agreement on the sale price, these add-ons were presented as mandatory. This directly contradicts the dealership's statement that these items were optional.Lack of TransparencyAt no point during the sales process was it communicated to me that these add-ons were optional. If the salesperson had properly disclosed that these items were not mandatory, I would have declined them immediately. Instead, I was left with no choice but to accept these unnecessary and overpriced additions to finalize the purchase. Moreover, these add-ons were only disclosed after we had agreed on a price and I was approved for credit, which adds to the deceptive nature of the transaction.Misleading Information in Public ResponseThe dealership's public response to my review suggests that these add-ons were offered as optional products and implies that there might have been a miscommunication. However, this portrayal is inaccurate and misleading. It does not reflect the actual experience I had at the dealership. If these add-ons were indeed optional, the truck would be in my driveway right now.Specific Concerns:Redundant GPS Tracker:The additional GPS tracker was entirely unnecessary because my RAM vehicle already has a built-in GPS feature through the Uconnect system. This charge was an obvious attempt to impose an unjustified cost on me.Brake Light Flasher:Charging $399 for a brake light flasher, a device that costs $25 on Amazon, is exploitative. This exorbitant markup is unfair and further exemplifies the dealership's lack of transparency.Consumer ProtectionThis experience is precisely why the FTC's new Combating Auto Retail Scams (CARS) Rule has been established. It aims to prevent such deceptive practices by ensuring that all costs are clearly disclosed and that consumers give informed consent for any add-ons. Blasius of Middletown’s practices contradict the principles of transparency and fairness that this rule enforces.For other consumers, I strongly advise you to be extremely cautious and scrutinize all charges closely when dealing with this dealership. Do not fall victim to their deceptive tactics as I did.#BlasiusOfMiddletown #CarBuying #ConsumerProtection #FTCRules #AutoScams #HiddenFees
Consumer response
If they were option the truck would be in my driveway.
5.0
Great place to by a preowned car.
May 16, 2024
By hdapprsls on DealerRater
Great place to by a preowned car. Satisfied w trade, Purchased F150 wow! within 90 minutes I drove away totally satisfied. Salesman Jim answered all my questions. Professional staff. They know what they ae doing. No hard sale No xx. Local dealer had similar truck overpriced. I drove 50 miles to save big$$. Their lot is full of choices. All good. My next car is going to be purchased for Balsius for sure.
5.0
Great place to by a preowned car.
May 16, 2024
By hdapprsls on DealerRater
Great place to by a preowned car. Satisfied w trade, Purchased F150 wow! within 90 minutes I drove away totally satisfied. Salesman Jim answered all my questions. Professional staff. They know what they ae doing. No hard sale No xx. Local dealer had similar truck overpriced. I drove 50 miles to save big$$. Their lot is full of choices. All good. My next car is going to be purchased for Balsius for sure.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
5.0
Good afternoon I just purchased a used vehicle from this
April 12, 2024
By Jamie on DealerRater
Good afternoon I just purchased a used vehicle from this dealership was very happy with the salesperson Adam very friendly very knowledgeable of the vehicle. worked with me with everything I needed to finalize my purchase quick easy simple no hassles, no pressure!!! would definitely recommend going here for your next purchase!!!!! extremely satisfied
5.0
Good afternoon I just purchased a used vehicle from this
April 12, 2024
By Jamie on DealerRater
Good afternoon I just purchased a used vehicle from this dealership was very happy with the salesperson Adam very friendly very knowledgeable of the vehicle. worked with me with everything I needed to finalize my purchase quick easy simple no hassles, no pressure!!! would definitely recommend going here for your next purchase!!!!! extremely satisfied
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
5.0
recently bought a 2020 Ford f150 from Adam Betancourt .
April 7, 2024
By mzav14 on DealerRater
recently bought a 2020 Ford f150 from Adam Betancourt .I strongly recommend if purchasing see Adam. Adam was very easy to work with( even though I wasn't) and no pressure. I'm giving the dealership 5 stars because of Adam.
5.0
recently bought a 2020 Ford f150 from Adam Betancourt .
April 7, 2024
By mzav14 on DealerRater
recently bought a 2020 Ford f150 from Adam Betancourt .I strongly recommend if purchasing see Adam. Adam was very easy to work with( even though I wasn't) and no pressure. I'm giving the dealership 5 stars because of Adam.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
1.0
didn’t want to sell truck to a customer who lives in
November 16, 2023
By notyourbusiness on DealerRater
didn’t want to sell truck to a customer who lives in massachusetts when asked why his reason was he was selling as is
1.0
didn’t want to sell truck to a customer who lives in
November 16, 2023
By notyourbusiness on DealerRater
didn’t want to sell truck to a customer who lives in massachusetts when asked why his reason was he was selling as is
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response
We apologize for any inconvenience you encountered. We do sell and have sold many vehicles to Massachusetts residents. In this case, the vehicle that you were interested in was a "Bargain Corner" vehicle. These vehicles are wholesale and are sold "As Is" but cannot be sold to Massachusetts residents. This is clearly stated on our website and your salesperson should have explained that to you. Again, we apologize for any inconvenience and if you have any other questions, we encourage you to call us and we can further explain the situation.
4.0
Professional, and very business orientated dealership
November 10, 2023
By naySal on DealerRater
Professional, and very business orientated dealership with amazing prices and wonderful staff ready to assist! Jerry was a great salesman and made sure I stood in my budget!
4.0
Professional, and very business orientated dealership
November 10, 2023
By naySal on DealerRater
Professional, and very business orientated dealership with amazing prices and wonderful staff ready to assist! Jerry was a great salesman and made sure I stood in my budget!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
1 person out of 1 found this review helpful.
1.0
Terrible place
September 3, 2023
By Luzie from South Windsor ct
I wish I could give no stars to this establishment. If you wanna call it that. I went to look at a truck that the rep name mike said the truck was in good condition just a lil wear and tear. PLEASE when I arrive there that took me Atleast 45 minutes the truck had to get a battery jump, under car was molded and falling to the touch, driver side seat was all rip, air conditioner and heater did not work, brakes were gone! Yet they still wanted 4000 for it !! The sales person MIKR was horrible not friendly at all and act like he didn’t want ti serve me . I will never ever recommend this piece of xxxx non business place to anyone !! Liars
1.0
Terrible place
September 3, 2023
By Luzie from South Windsor ct
I wish I could give no stars to this establishment. If you wanna call it that. I went to look at a truck that the rep name mike said the truck was in good condition just a lil wear and tear. PLEASE when I arrive there that took me Atleast 45 minutes the truck had to get a battery jump, under car was molded and falling to the touch, driver side seat was all rip, air conditioner and heater did not work, brakes were gone! Yet they still wanted 4000 for it !! The sales person MIKR was horrible not friendly at all and act like he didn’t want ti serve me . I will never ever recommend this piece of xxxx non business place to anyone !! Liars
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
1 person out of 1 found this review helpful.Did you?
1.0
Zero effort to show or sell us a car
August 19, 2023
By Disappointed without a car from Willimantic, CT
My husband and I drove over an hour to check out a specific car. While in the lot, a salesman checked on us and told us someone would be with us shortly. A salesman came out and we started to ask about the SUV we specifically were there for. The salesman proceeded to evade and give vague answers regarding the car. After about 10 minutes of speaking with him we asked if we could check out the inside of the vehicle to which he walked over, tried the door handle and realized it was locked and didn’t even offer to get the keys. We asked about another car listed on your website we were interested in and he said it wasn’t there and probably at another of your lots since you own 15. We are disappointed because if he had put some extra (or any) effort in to trying to sell us a car or suggest another then we probably would have sat down to seriously talk about buying then and there. I guess when you own 15 car lots you can pick and choose who you want to sell to. We definitely will not be back or recommend your lots to anyone we know in the market for a car.
1.0
Zero effort to show or sell us a car
August 19, 2023
By Disappointed without a car from Willimantic, CT
My husband and I drove over an hour to check out a specific car. While in the lot, a salesman checked on us and told us someone would be with us shortly. A salesman came out and we started to ask about the SUV we specifically were there for. The salesman proceeded to evade and give vague answers regarding the car. After about 10 minutes of speaking with him we asked if we could check out the inside of the vehicle to which he walked over, tried the door handle and realized it was locked and didn’t even offer to get the keys. We asked about another car listed on your website we were interested in and he said it wasn’t there and probably at another of your lots since you own 15. We are disappointed because if he had put some extra (or any) effort in to trying to sell us a car or suggest another then we probably would have sat down to seriously talk about buying then and there. I guess when you own 15 car lots you can pick and choose who you want to sell to. We definitely will not be back or recommend your lots to anyone we know in the market for a car.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
5 people out of 5 found this review helpful.Did you?
5.0
Very easy to work with!
July 15, 2023
By jnetrules on DealerRater
Very easy to work with! Chris was our salesman and made the purchase go very smooth.Promises made Promise kept! Would go back again for another car!!
5.0
Very easy to work with!
July 15, 2023
By jnetrules on DealerRater
Very easy to work with! Chris was our salesman and made the purchase go very smooth.Promises made Promise kept! Would go back again for another car!!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
5.0
5 star 5 star
June 29, 2023
By Leo Alves from woodbury
ask for Heidie, she goes above and beyond to get you in a new car !! whole process was fast and smooth like butter. loved it
5.0
5 star 5 star
June 29, 2023
By Leo Alves from woodbury
ask for Heidie, she goes above and beyond to get you in a new car !! whole process was fast and smooth like butter. loved it
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
See all 83 reviews
